contact
I'm here to help!
I am always ready to listen and help you.
If you have any questions about the products, want to leave feedback, or just want to say you love the soap, please contact me.
Question or suggestion?
Feel free to write down all your thoughts
Contact - Tallowmar
Question about an order, return or cooperation?
Write - I usually answer in 1-2 business days.
Customer support
Email: info@tallowmar.ee
Instagram: @tallowmar · Facebook: Tallowmar
Returns and Claims
– Returns and complaints are accepted according to sales and return conditions .
- Write info@tallowmar.ee and add the order number + a short explanation.
– A claim can be submitted within 2 years from the receipt of the goods.
See terms and conditions
Company details
Tallowmar OÜ
Registration code: 17178239
Address: Kooli 37, Pärnu city, 80019
Billing: Montonio (bank links/cards)
Delivery
– Processing 1–2 working days, delivery in Estonia 1–3 working days (parcel machine/home).
– Free delivery to the parcel machine from 50 € (if the campaign is valid).
– Cross-border delivery: Latvia, Lithuania, Finland, Sweden (price depends on destination country and service).
FAQ (short answers)
How to return? Write info@tallowmar.ee, state the order number and reason. I will send instructions and a return address.
When will I get an answer? I usually respond within 1-2 business days.
Are the candles unscented? Silence has both scented and unscented candles.
Can soap be used on hair? Yes, do an acid rinse if necessary (see FAQ/Blog).
Where to start?
Start with unscented products: Galloway Body Butter, Charolais soap, Simmental unscented candle
each product is created for the well-being of your skin
